Arrival: Guests may check-in at any time from 1.00 p.m. on the day of arrival. All rooms that have been secured by credit / debit card or prepaid at the time of booking will be held until 12.00 noon on the following day.
Payment: Payment is made on checking out. You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. Where a deposit or full payment is required in advance; by Booking you are authorising the debiting of the card provided.
We accept the following methods of payment: Credit Cards: MasterCard / Diners International, Diners Club, JCB International Credit Card, Visa Debit Cards: Visa / Delta and Visa / Electron. The Guest must pay all outstanding charges on departure from the Hotel.
Departure: We ask our guests to vacate their room by 11.00am.
Cancellation policy: Cancellation and non-arrival charges apply after this time and will be charged to the credit / debit card supplied at the time of booking. The Company reserves the right to charge for one night’s accommodation per room booked if the above cancellation requirements are not met.